Política de reembolso

At Coolzy™, your satisfaction is our priority.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:
- The item must be unused and in the same condition that you received it
- It must be in the original packaging
- Proof of purchase is required

To start a return, contact us at: contact@coolzy.shop

If your return is approved, we will provide instructions for the return process.

Refunds:
Once we receive and inspect your return, we will notify you. If approved, your refund will be issued to your original payment method within a few business days.

If you haven’t received your refund, please contact us at contact@coolzy.shop